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It started when I wanted to go to college. I tried so hard to fill out the student loan information but it just kept coming back wanting the same information over and over. I remember sitting at the kitchen table crying because I just couldn’t figure it out and you wouldn’t stop to help me.

Then again when I bought my first car. The dealership was going to sell it to me then they weren’t and I was so upset. I called you and though you were an hour a way, you wouldn’t come help me.

Today I feel just as alone as when I was trying to get into school or buy that first car. Thirty years later, I still have to do everything myself. I want an advocate. Just once in my life I want someone to say, “here, let me help you”.